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FIRSTCLASS

QUESTIONS

1. What is FirtClass?
2. Why should I choose FirstClass?
3. How is FC different from Ms Outlook?
4. Must I use FC with EMC?
5. I'm overseas right now. Where can I download an FC client?
6. Why is it easier to download (or upload)files using FirstClass instead of Ms Outlook or Eudora?
7. What is the limit on number of messages that I can store on FC? Is there a disk space limit for FC?
8. How do I enable BCC using Firstclass?
9. What is FC offline reader?
10. What is the homepage feature of Firstclass?
11. How do I install/setup my FirstClass?

ANSWERS

1. What is FirtClass?

   FirstClass is sophisticated email software that allows a user to send and receive email, share files, use electronic conferencing to exchange ideas and link to the internet.
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2. Why should I choose FirstClass?

   Powerful Messaging Features
   - Drag-and-drop message addressing. So you do not have to type or memorize   email addresses.
   - Send internet mail as easily as office mail.
   - Support for styled and colored text for emails sent between EMC clients.
   - Advanced text editing including spell-check.
   - Embedded URL and mailto support so you can open websites form your email.
   - Organize mail in customizable folders.
   - Powerful Search engine to find archived mails.
   - Sort mail by date, subject or other criteria.
   - Complete message history shows when mail was delivered, read, and   forwarded.
   - Messages can be sent in preformatted or customized message forms.
   - Users can work offline, replicating all or selected messages so you can save   on Internet online usage.

   Advanced File Transfer
   - Users may add any number of attachments as long as it does not exceed the   mail size limit specified.
   - File transfer takes place in the background so users can continue working.
   - Interruptable and resumable file transfers.

   Workgroup Conferences
   - Threaded conversations can be expanded and collapsed.
   - Set access privileges and permissions to establish secure conferences.
   - Participate in real-time, text based conversations and save transcripts.

   Highly Customizable
   - Customizable desktops and conferences can include company logos,   backgrounds, sounds, icons, and personalized views.
   - Design message forms complete with check boxes and pull down menus.
   - Users have complete control over how folders and messages are viewed and   sorted.

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3. How is FC different from Ms Outlook?

   - FCC (FC Client) exceeds MSOutlook when it comes to protocol. FCC   supports FCP (its own proprietary protocol), POP3, IMAP, SMTP, etc. While MS Outlook is solely supporting POP3/IMAP/SMTP/HTTP.
   - FC ensures utmost security from viruses. html feature of outlook is vulnerable   to viruses.
   - You can view online content or the conferences using FC.
   - When you work online you can get back to your drafted letters in your mailbox   wherever you are. Just access your mailbox via the web.
   - You can chat with other EMC subscribers when youx{2019}re online.
   - You can resume with your download of attachments
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4. Must I use FC with EMC?

   We encourage that you use FirstClass. But you can also use Outlook, Outlook Express, Eudora and other pop3 email clients plus hotmail and Yahoomail.
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5. I'm overseas right now. Where can I download an FC client?

   Click this link to download your FC client:
   Firstclass Client for Windows
   Firstclass Client for Macintosh
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6. Why is it easier to download (or upload)files using FirstClass instead of Ms Outlook or Eudora?

   Because FC has the following advanced file transfer features:
   a. users may add any number of attachments
   b. file transfer takes place in the background so users can continue working
   c. automatically recognizes popular file creator and DOS extensions
   d. attacments can be viewed online
   e. interruptable and resumabe file transfers
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7. What is the limit on number of messages that I can store on FC? Is there a disk space limit for FC?

   You can store as much messages as you want as long as you donx{2019}t exceed the 50 MB mailbox space and have enough space for incoming & outgoing mails. Your oldest mails or folders will be automatically deleted once you exceed your mailbox space quota.
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8. How do I enable BCC using Firstclass?

   While the new message window is open;
   1. Click the "message" Menu.
   2. Choose "show BCC" or Ctrl +B.

   For a detailed instruction, please click here.
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9. What is FC offline reader?

   Our FirstClass Personal or Work Offline!

   How do I work offline using FC?

   Normally, you must be connected to EMC to work with the objects on your FC Desktop. Using FirstClass Personal ( work offline) , you can do many of the things you normally do without being connected to EMC full time (only at the times you specify). FirstClass Personal creates copies of your Mailbox, conferences, and the Directory information you want to see offline in a Personal post-office on your computer.

   If you need to work offline, kindly email us at customersupport@email.com.ph or call us at 638-4482/6384483.

   These are things you cannot do with FirstClass Personal:
   a. participate in chats
   b. upload files directly into folders.

   Please click here for a detailed instruction in using WORK OFFLINE.

   Please click here for a detailed instruction in using WORK OFFLINE when already online.

   Please click here for a detailed instruction on specifying your offline conference.

   Note:
   To remove unwanted offline conference, delete it from both the offline and online versions of your Offline Conferences folder.
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10. What is the homepage feature of Firstclass?

    Homepage is one of FC's sophisticated features which lets users upload up to 50 MB file and have their contact anywhere in the world download such file via the web!

    Please click here for the tutorial on how to upload in Firstclass homepage.

    Please click here for the tutorial on how to download from Firstclass homepage.
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11. How do I install/setup my FirstClass?

    For a step-by-step procedure on installing FirstClass, please click
    here.
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